How can your small- to mid-sized business drastically reduce Information Technology (IT) costs and minimize the stresses of dealing with IT?  The answer is in the clouds.

Almost a year ago we completely eliminated our Exchange and Sharepoint servers.  Those two applications managed our e-mails and documents.

What replaced them?  Google Apps.  We quickly and easily moved all of our e-mail, documents, spreadsheets, images and presentations up to Google’s servers in the cloud.

My favorite part of Google Apps is a component called Google Sites.  Google Sites gives us the ability to setup a site for every project and share that site with our customers and business partners.  Sites make collaborating with the project team more effective by providing a real-time project management tool.

Let’s say that your design team and distribution center is in the Unites States and your manufacturing plant is in Mexico.  A Site could be created each time your company creates a new design.  Everyone on your project team would have the appropriate access to project scope documents, design images and the issues list.  Since these documents are maintained in real-time on the Site, management would have constant access regarding whether or not the project is staying on track.

So, how exactly does Google Apps reduce costs and stress?

Using Google Apps eliminates license fees for software such as Exchange and Sharepoint and it eliminates the need to pay IT costs to support and upgrade these applications.

There are two versions of Google Apps:  Standard and Premier.  The Standard version is free.  We elected to go with the Premier version at $50/user/year.  The Premier version provides us with additional storage space (25GB as opposed to 7.4GB) and includes spam filtering and virus scanning.

Because you are able to leverage Google’s virtual servers, you no longer have to worry about technical issues with servers at your site.  We were able to get rid of all but one server (and our goal is to get rid of it as well).  Not having to deal with servers was a huge reduction in stress for our company.

Are there downsides?  Of course.  We have experienced occasional periods of sluggish performance.  And without internet access it is a little tough to connect to the cloud.

If you are a real Excel power-user you may be disappointed in the functionality of the Google Apps spreadsheet.

However, here is the beauty of these types of Apps:  they are constantly being upgraded (sometimes daily).  The upgrades happen without any effort on your part and they are included in the annual price.

Will they eventually catch up to the functionality level of Microsoft Office?  Yes they will.  And I think they will surpass that functionality in the not too distant future.

Is your company using Google Apps?  If so, what has been your experience?

If not, why not?

Sage is holding their annual partner conference, Insights, in Denver, CO in May.  I am presenting a session at the conference entitled Using Google Apps for Project Management and Customer Collaboration (GEN43) on Monday, May 17th at 2:30pm.

Although this conference is only available to Sage partners, I will be conducting a webinar on this subject later in May.  Everyone is invited to attend that webinar.  We will be sending out the details (date, time and GoToWebinar invitation) via our newsletter, blog and Facebook fan page.  The webinar will include an introduction to Google Apps, how it can dramatically reduce your IT costs, how it has changed our company and why cloud-based apps are the wave of the future.

I have invited the Sage partners who have registered for this session to comment on this article to encourage the sharing of ideas, opinions and questions about Google Apps (and cloud computing in general).  My goal is to make the session a collaborative one and to make sure we cover the topics of the most interest to the group.  Here is the abstract from the Insights website:

Google Apps are a low-cost, easy-to-use and effective tool for managing projects of all sizes.  With Google Apps you can manage e-mail, documents, spreadsheets, presentations and collaborate with customers and colleagues.

So far, my proposed agenda is to cover these topics:

  • What exactly are Google Apps and why should I care?
  • A brief look at what’s involved in implementing Google Apps.
  • How have Google Apps impacted our company?
  • How have Google Apps impacted our interactions with our customers?
  • How we are using Google Sites (a component of Google Apps) for project management.
  • What is the future of cloud-based applications?
  • How will the cloud affect our businesses and our customers’businesses?

My intention is to make this session as interactive as possible.  The apps themselves are not complex and I am pretty sure none of us wants to go through a long demo of exactly how to create a document or a spreadsheet.  So, I am emphasizing how Google Apps in particular are changing our world.

Dialog about the project management aspects of Google Apps is also a main component of the session.  I believe that every project (no matter the size or complexity) can be managed through Google Sites using the tools from the Sage Consulting Academy.  And I will be going through real-world examples of how we are using those tools.

To date, there are 31 people signed up!  I am really looking forward to hearing from many different perspectives within the Sage community.  Partners who work with pretty much every Sage product (I think the only exceptions may be Timeberline and MasterBuilder) are attending this session.

Please let me know what you think about the proposed agenda and if there are some other topics you would like to talk about.

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